New Phone Experience
New Phone Experience
Your New Phone. Done Right.
From frustrated to confident. We handle the setup, move your information, connect your accounts, and make sure your new phone works the way you need it to.
A new phone should not feel like this
No Guesswork. No Lost Photos. No Account Confusion.
A new phone should be exciting. Instead, activation, transfers, passwords, and settings can turn it into a stressful week of trial and error.
We take care of the details with you, so nothing important gets left behind.
- Activation and carrier setup coordinated for you
- Contacts, photos, messages, apps, and data carefully moved
- Apple ID, Google accounts, email, and essential services reconnected
- Updates, screen lock, and security settings configured
Everything included
Everything Taken Care Of
Every New Phone Experience includes the same complete process, from the first conversation to the weeks after.
Before Setup
We make sure your new phone is the right fit.
- Pre-setup consultation and compatibility review
- Phone activation assistance and carrier coordination
Setup Day
We move, connect, and protect everything.
- Apple ID or Google account sign-in and configuration
- Transfer of available contacts, photos, messages, apps, and data
- Email, cloud services, and essential app configuration
- Software updates and basic security setup
After Setup
We stay with you while you settle in.
- Personalized one-on-one walkthrough
- 30 days of phone support for everyday technology questions
- Secure old-phone data wipe and recycling
How it works
From Frustrated to Confident in Four Steps
- Discover: We learn how you use your phone and recommend the right path.
- Transfer: We carefully move available information from your old phone to your new one.
- Connect & Protect: We reconnect accounts, coordinate activation, install updates, and configure security.
- Teach & Support: We walk you through your new phone and stay available for questions.
Choose your experience
Two Ways to Get Started
Whether you need a phone or already have one, you get the same complete setup and support.
We Provide the Phone
Member price: $697
Phone model subject to availability.
- A Computer Samurai approved refurbished phone
- Complete setup, transfer, and onboarding
- Everything listed above, included
You Provide the Phone
Member price: $147
Phone must meet compatibility requirements.
- Bring your compatible, unlocked phone
- We handle the complete setup and transition
- Everything listed above, included
Member prices are for clients with a Support & Protection Membership, starting at $39 a month.
Keep exploring
More Ways Computer Samurai Helps
Every service is built around the same idea: patient, local help from a team that knows you and your setup.
Support & Protection Membership
For people who want an ongoing relationship rather than waiting until something breaks.
- Virus and scam protection
- Help by phone, in person, or remotely
- Friendly support when something looks suspicious
28-Day Cybersecurity Challenge
Personal coaching to improve your actual devices, accounts, passwords, and security habits.
- One-on-one attention
- Keeper Password Manager set up with you
- Graduate as a Certified Secure Member
New Computer Experience
Buying a new computer should feel exciting, not like the start of weeks of setup and frustration.
- Choose the right computer
- Professional setup and security
- Personalized learning and support
Business IT Support
Proactive support and cybersecurity for small businesses throughout Central Minnesota.
- Monitoring and patching
- Helpdesk and onsite support
- Cybersecurity protection
Friendly. Local. Trusted.
You Don't Have to Figure It Out Alone.
We'll help you every step of the way, so you leave with a phone that's ready to use with confidence.